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Q:
What
makes you different from other slideshow companies? |
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A:
There are several things that set
us apart:
Step-by-Step Assistance
We understand how
overwhelming planning a project like this can be, so our goal is to make it as
simple as
possible. Within 24 hours of filling out an online order form, a consultant
will contact you to discuss each detail of your order. Your consultant will walk
with you through the entire process – making suggestions and answering
questions to ensure that your slide show meets and exceeds your expectations.
We Give You Choices
No two
Picture Perfect slideshows are the same.
When ordering, you’ll be able to choose:
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* Your
favorite online sample |
* Video Format (VHS or DVD) |
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*
Slide
Show Style (classic or fun) |
* Music (see our song ideas or choose
your own songs!) |
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* Personalized Titles & Captions |
This allows YOU to have
control over the finished project.
The final result can be
anything from a classic picture slideshow with smooth fades and floating photos
to a fun-filled trip down memory lane with explosive
animations and spinning pictures!
Better Effects & Equipment
To
ensure your video will withstand the effects of time, we use the finest media
available. Each photo
is carefully animated by a professional designer – we do not produce “cookie
cutter” presentations. Your slide show will
come complete with pans, zooms, tilts, and captions. We utilize the “Ken Burns”
effect, commonly known as the “pan and scan” effect. This method brings each
photo to life by slowly zooming in on focal points, panning across a photo with
several people, or zooming out from the key person(s) in the picture.
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Q: What are the steps
for creating a slide show?
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A: The
steps to create a Picture Perfect Slideshow: |
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 See our
Packages & Pricing,
Slideshow Samples, and
Song Ideas to
determine which package and slideshow-type will work best for your event.
 Fill
out an online
Order Form. Here, you'll provide your contact
information, choice for package size, music, etc.
 Within
24 hours, a consultant will contact you to discuss the details of your
slideshow (sending photos, payment, slide show personalization, etc.).
 Before sending
your photos, view our How
It Works page for tips and suggestions on choosing/scanning
photos, music, etc.
 The hard part
is over! Your consultant will walk with you through the rest of the
process! |
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Q: How do I send my
pictures to you? |
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A: To avoid sending their pictures through the mail, many
clients prefer to scan their own photos or take them to a local photo lab for
scanning. We accept photos
in .jpg or .bmp format. If you do not have a scanner or other means of having
your photos scanned, we will be happy to scan your photographs for just $.50
(fifty cents) each. For tips, suggestions, and guidelines for sending photos,
visit our How It Works
page. |
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| Q: How do I pay? What
payment methods are accepted? |
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A: We accept
personal checks and money orders, or credit card payments through
PayPal.com. After you've completed
your online
order form, a
consultant will contact you to make payment arrangements. If you choose to make
a credit card payment online, we will send you an email invoice, giving you
step-by-step instructions on how to pay through PayPal (takes about 2 minutes). |
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Q: What
are captions and titles? |
A:
To make your slideshow more
entertaining and help the audience follow the story being told, you can add
captions and titles for $2 each.
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Captions:
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A
label or quote next to one specific photo. |
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Title: |
Text
that introduces an entire group of photos. |
To
add captions & titles to your slide show:
1. Do not
write captions or titles on the back of photos or in the filename of digital images.
2. Unless
you're using an important quote or poem, it is best to keep your captions and
titles short
and sweet! Fewer than 10 words works best.
3. Include a
Word document or send an email with the photo numbers next to the caption or
title.
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Caption example: |
Photo #023 : Disneyland Vacation, 1987 |
| Title
example: |
Photo #055-066 :
Gina's college years |
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| Q: I've placed my
order. What happens next? |
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A: After we’ve
received your
order form,
a consultant will contact you by phone or email. Your
consultant will walk with you through the creation of your video. Our goal is
to make the creation & design process enjoyable and easy-to-understand. To
explain the process further, we've created a "How
It Works"
guide for you to refer to. |
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Q:
How long will
it take to complete my
project? |
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A:
Once everything has been received, typical
production time is approximately 2 weeks. For information about "rush"
orders, see the next question! :) |
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| Q: My
event is in less than 2 weeks! Is
it too late to order? |
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A: Don't
worry!
We accommodate rush orders! Any
order needed in less than 10 business days is considered a "rush order.”
If you need to place a "rush" order, the
turn around time is approximately 3 business days. The charge for this service is $50.
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| Q. I do not live
in your area. Can I still use your service? |
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Absolutely!
We serve clients all over the world! After you've
filled out the online
order form, a consultant will
contact you to discuss the details of your slide show (sending photos, payment,
etc.). Your personal consultant will guide you through every step of the
process! We aim to ship your slide show at least 10 days prior to your special
occasion - giving you plenty of time to review our work before presenting the
video to your friends and family! Shipping is just $25 for those
in the United States, and $40 for those outside the
U.S. This flat fee covers your entire order - no matter
how many copies you get! |
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| Q: Can I get my slideshow on
DVD? |
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Yes. All packages come standard
with 1 DVD or VHS copy of your slide show - it's your choice! The DVD format uses digital
technology so the information delivered is exactly the information recorded,
with no quality loss. In addition, DVD supports higher image resolutions. The
result is a crisp, clear image without any of the fuzziness of videotape. Your
material simply looks better when delivered on DVD. There is virtually no
deterioration with repeated use and no limit to the life of information on DVD's.
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| Q: Will my DVD play
in my DVD
player? In my computer? |
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A: Over 98% of DVD
players on the market support our DVD format. If you purchased your player in
the last 2 to 3 years, you will have no problem playing your DVD in your DVD
player on on a computer that has a DVD drive. If your DVD and it does not work with your player, simply return the DVD to us, and
we'll exchange it for a VHS copy. |
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| Q: Can I use
copy-written music? |
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A: In order for us to use copy-written music in your slide show, you must supply
the original CD (no CDR's) or purchase a copy via Rhapsody or iTunes for 99
cents per song. Contact us
for more information on our music policy. |
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| Q: What
is photo
color correction/retouch? |
| A:
Photo color correction/retouch is included with every package
and allows each of your photographs to look its best. Before creating
your slide show, we make every effort to adjust the colors, light intensity,
contrast, etc. in your photographs. We restore damaged or distorted photos,
detail blurred images, and correct over-exposed pictures. No matter the
condition or quality of your old photos, we'll do everything possible to bring
them back to life!
See before & after
samples |
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Q: Can I get reprints of the color-corrected photos? |
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Yes! For just $20, we will send you a CD
with your color-corrected photographs! Take this CD to any photo lab and
have reprints made in any size.
These photos can be viewed, edited,
and printed on your home computer. Each Photo CD comes with a
personalized label including your name, photograph, and date of the occasion.
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| Q: How will I project my slide
show onto a large screen? |
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A: Projecting the
presentation onto a screen large enough for your audience to see really depends
on your preferences.
If you are presenting your slide show during
a wedding ceremony, consult the church where you plan to marry.
Several churches now have a full projection system installed, and are able to
project it onto a large screen. If they don't have this
equipment, they'll be able to provide you with a list of vendors that
provide this service. If you plan on presenting your slide show somewhere
else (e.g. at a hotel or reception hall), speak with your representative
from that establishment. Several hotels have a projection system
that can be rented and set up for a small fee. Also, several
customers
have opted to rent big-screen televisions (check in your local yellow
pages under "Television Rental") that set up nicely at an
anniversary celebration or
rehearsal dinner, depending on the number of guests.
If none of these
options work out for you, speak with your consultant for a list of vendors
that provide this service. |
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Q:
Is
Picture Perfect affiliated with Retrospect Video Albums? |
Yes! Retrospect
Video Albums (www.RetrospectVideoAlbums.com)
is our sister company. Though both companies offer quality, professional
videos, there are many differences! Read on to determine which company is
the one for you!
After viewing the samples on both sites, you'll immediately see the
difference. When you purchase a Retrospect Video, you'll choose from over
50 personalized themes. After choosing your theme, you will work closely
with a consultant to personalize your video album introduction (which
incorporates your favorite photos, quotes, song lyrics, etc., along with
your names and date of your occasion). This one-of-a-kind introduction
will be custom designed by a professional graphic specialist. The
personalized theme will be carried on throughout your video. Retrospect videos come complete with pans, zooms, tilts, and captions - and your photos
will sometimes appear next to each other on the screen. Because each
Retrospect Video Album is a one-of-a-kind creation, more time is required
to get it just right!
After the success of Retrospect, we realized the need to offer quality
slideshows at an affordable price. We found that other slideshow companies
offered great value, but no customer service! We believe you should not
have to sacrifice one-on-one help and attention when purchasing a slide
presentation on a budget. We set out to provide customers with the highest
quality, friendly service at a great value. Alas, Picture Perfect
Slideshows was born! Instead of choosing a personalized theme,
Picture Perfect customers select from approximately 3 or 4 online samples. Picture Perfect slide shows
come complete with pans, zooms, tilts, and captions - and photos are
displayed one at a time. For more information about Retrospect Video
Albums, please contact us
or visit the Retrospect
website. |
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Q: How do I know I'll get what I pay for? |
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A: We understand
your concern, and want you to feel as comfortable as possible when choosing an
Internet company to design your video. As extra assurance, there are a few
things we do to make sure you are happy with the finished product: |
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We encourage you to view samples of our work before ordering. If you're
unable to view our online samples, we'll be happy to mail you samples of
our previous work. This will also give you ideas for your slide
show.
Contact us to have a
sample mailed to you. |
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In every case possible, we ship videos well before the requested
delivery date. We allow this extra time so you're able to view the finished
product at home and make necessary changes before the day of your special
occasion. In the event that we made a mistake with the finished product (which
is rare because we work so closely with you), we'll make changes immediately and
reship the new video. |
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As an extra security, we accept credit card payments through PayPal.com. Paying through PayPal is safe and secure for both parties because there is a solid record of payment. In
your billing invoice, we include a statement that details the agreement of the
transaction - stating the terms of service between us. This statement becomes an
integral agreement and is stored in the details of the PayPal transaction. In
the event that either party is not satisfied, PayPal has recourse. |
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We work very closely with you to make sure the finished product is
EXACTLY what you imagined it to be. :) Upon request, we will provide you with a
list of previous clients who would love to speak with you about their experience
with our company. |
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